Privacy policy

Privacy Policy

At Avelyve, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.

Information We Collect

Name and contact information.
Shipping and billing address.
Email address and telephone number.
Order and purchase information.
Payment information necessary to process your order.
Information you provide when contacting our customer service.
Technical information about your device and interaction with our website.

How We Use Your Information

Process and fulfill your orders.
Process payments and prevent fraudulent transactions.
Deliver your purchases.
Send order confirmations and shipping updates.
Provide customer support.
Improve our website, products, and services.
Comply with legal and regulatory requirements.
Send promotional communications when permitted by law and where you have provided the necessary consent.

Payment Information

Payments are processed through secure third-party payment providers.
Avelyve does not generally store your complete credit or debit card information on our own servers.

Cookies

Our website uses cookies and similar technologies to provide essential website functionality.
Cookies may also be used to remember preferences, analyze website traffic, and improve your shopping experience.
Where required by applicable law, we will request your consent before using non-essential cookies.

Third-Party Services

We may work with trusted third-party service providers to operate our business.
These providers may include payment processors, shipping companies, analytics services, advertising platforms, and technology providers.
These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

Data Protection

For customers in the European Union and European Economic Area, personal information is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
For customers in the United Kingdom, personal information is processed in accordance with applicable UK data protection legislation.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to access your personal information.
You may have the right to request correction of inaccurate or incomplete information.
You may have the right to request deletion of your personal information where legally applicable.
You may have the right to restrict or object to certain types of processing.
You may have the right to withdraw consent where processing is based on consent.

Marketing Communications

You may receive promotional emails from Avelyve only where permitted by applicable law and, where required, with your consent.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy.
Some information may need to be retained for longer periods to comply with legal, accounting, tax, or regulatory requirements.

Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases online.
We do not knowingly collect personal information from children in violation of applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.
The updated version will be published on this page with the applicable effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact us at support@avelyve.com.