Terms of service
Terms of Service
Welcome to Avelyve. By accessing or using our website, you agree to the terms and conditions outlined below. Please read these terms carefully before using our website or placing an order.
About Avelyve
- Avelyve is an online store specializing in women's activewear and fitness apparel.
- Our products are designed to combine comfort, performance, and style.
Use of Our Website
- You agree to use our website only for lawful purposes.
- You must not use our website for fraudulent, abusive, or unauthorized activities.
- You must not attempt to interfere with the security, functionality, or operation of our website.
Products and Product Information
- We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and other product information are accurate.
- Colors may appear slightly different depending on your device or screen settings.
- Product availability may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information when necessary.
Orders
- By placing an order, you agree to provide accurate and complete information.
- After placing an order, you will receive an order confirmation by email.
- An order may be cancelled or refused in exceptional circumstances, including suspected fraud, payment problems, inventory errors, or other legitimate reasons.
- If we cancel an order after payment has been received, the amount paid will be refunded to the original payment method.
Prices and Payments
- Product prices are displayed in the currency applicable to your selected market.
- Available payment methods will be displayed during checkout.
- Prices and promotions may change at any time without prior notice.
- Price changes will not affect orders that have already been confirmed.
Shipping and Delivery
- Shipping costs and estimated delivery times are displayed during checkout.
- Delivery times are estimates and may vary due to circumstances outside our control.
- Once your order has been shipped, tracking information may be provided when available.
- Customers are responsible for providing an accurate shipping address.
Returns and Refunds
- Returns and refunds are subject to our Return & Refund Policy.
- The applicable return period will be displayed at checkout.
- Customers are responsible for return shipping costs in cases of change of mind, unless otherwise required by applicable law.
- Avelyve covers return shipping costs for confirmed manufacturing defects.
- Avelyve currently offers refunds rather than product exchanges.
Intellectual Property
- All content available on the Avelyve website, including logos, images, graphics, text, designs, product descriptions, and other materials, belongs to Avelyve or its licensors and is protected by applicable intellectual property laws.
- You may not reproduce, copy, distribute, modify, or use our content without prior written permission.
Promotions and Discounts
- Promotional offers may have specific terms, expiration dates, or minimum purchase requirements.
- Unless otherwise stated, promotions cannot be combined with other discounts or promotional offers.
- Avelyve reserves the right to modify or end promotional offers at any time, subject to applicable law.
Limitation of Liability
- We make reasonable efforts to keep our website available and operating properly.
- However, we cannot guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
- Nothing in these Terms of Service limits or excludes any liability that cannot legally be limited or excluded under applicable law.
Consumer Rights
- Nothing in these Terms of Service is intended to limit, exclude, or waive any mandatory consumer rights applicable to customers in Germany, Italy, the United Kingdom, or any other jurisdiction.
- Your statutory consumer rights remain unaffected by these Terms of Service.
Changes to These Terms
- Avelyve may update these Terms of Service from time to time.
- The updated version will be published on our website.
- Changes will apply from the date they are published, unless otherwise required by applicable law.
Contact Us
If you have any questions regarding these Terms of Service, please contact us at support@avelyve.com.